FAQs

Q?

What methods of payment do you accept?

A.

We accept Cash, Debit, Cheque, Pay Pal, Visa, MasterCard, Discover

Q?

What is the deposit? When the balance is due?

A.

The deposit is 50% of total price.The balance is due on the day of the event or the day of final delivery

Q?

Can I select the music for the final video?

A.

Yes, you are welcomed to send us your music.We will discuss your selection with you and do our best to fit into the project

Q?

How long have you been in Business?

A.

We have been in Business since 2004

Q?

Do you videotape events outside Toronto?

A.

Most of our events took place in Toronto but we also Available for events world wide

Q?

How many cameras will you be using?

A.

It depends on your customization. Most of the time we will have 1-4 working cameras + back up cameras

Q?

What type of equipment will you be filming with? Will the lighting be intrusive?

A.

We will be filming with HighDefinition professional cameras.The lighting that we use is on camera soft light and this is not intrusive

Q?

How will you capture sound during the ceremony? Will I need to wear a microphone? Is it a wireless mic?

A.

For best audio quality the sound during ceremony is captured on multiple devices such on camera mic, lapel mic and independent audio recorder

Q?

How long will it take you to edit the footage?

A.

It will take us a week to couple of weeks to edit the footage. The final edit time will depend on how well we communicate with the client

Q?

When will I get the final video?

A.

Approximately a week to 1 month after your event